Find Nearby Plumbers In Washington, District Of Columbia

DR Handy Services demonstrates strong overall performance across all measured dimensions. Professionalism scores highest at 91, driven by consistent mentions of punctuality, courteous behavior, responsiveness, and effective communication across 28 reviews. Experience is also strong at 89, with 26 reviews praising technical skill, quality workmanship, and problem-solving ability across diverse trades (electrical, plumbing, carpentry, installations). Project completion scores 84 across 22 mentions, with most reviews confirming jobs finished completely and on time, though two negative reviews (one no-show, one incomplete repair) temper this score. Pricing is solid at 85 based on 8 mentions, with customers consistently describing rates as fair, reasonable, and good value. The company's versatility and ability to handle multiple trades in single visits is a notable strength.

• Two significant negative reviews (1-star ratings on 2025-01-10 and 2024-04-08) indicate reliability issues: one no-show appointment and one incomplete repair with no follow-up communication. These directly contradict the overwhelmingly positive pattern.
• High concentration of 5-star reviews (52 out of 56) with many generic praise phrases ('great service', 'highly recommend', 'top tier') raises mild concern about review authenticity, though detailed reviews with specific project descriptions provide credibility.
• Multiple reviews mention the same technicians by name (Leo, Del, JC, Sergio) with consistently positive feedback, suggesting either genuine repeat customer satisfaction or potential review clustering.
• Review dates show strong recency bias: 38 reviews from 2025 (past 6 months), 18 from 2024, and 0 from 2023 or earlier. This suggests either recent business growth or potential review management activity.
• The two negative reviews are older (January and April 2024) while recent reviews (2025) are uniformly positive, which could indicate service improvements or review filtering.

This WW Score of 88.2 is reliable for assessing professionalism and experience (both HIGH confidence with 26+ mentions), but should be interpreted cautiously due to the stark contrast between two credible negative reviews documenting no-shows and incomplete work versus 52 overwhelmingly positive reviews, suggesting either significant recent service improvements or potential review curation. The score reflects current customer sentiment but does not fully account for documented reliability failures.

Denver's Plumbing demonstrates strong performance across all four dimensions with consistently high marks from customers spanning multiple decades. Professionalism is evidenced by punctuality, courteous demeanor, and clear communication in 28 reviews. Project completion is particularly strong with 32 mentions of finished work, timely service, and follow-through on callbacks. Pricing receives high marks in 18 reviews for fairness and transparency. Experience is validated across 22 reviews highlighting skilled workmanship, problem-solving ability, and technical knowledge. The business shows remarkable longevity and customer loyalty, with several customers citing 25+ years of service. Two negative reviews (ratings 1.0 and 2.0) reflect communication/responsiveness issues and one instance of an unsuitable substitute part, which moderately temper the otherwise exceptional profile.

• Three reviews contain only placeholder text ('.' and 'unknown') with 5.0 ratings dated 2015-2016; these were excluded from analysis as unusable data
• Most reviews (37 of 45) are older than 12 months, with only 3 reviews from 2024 and 1 from 2023; recent performance data is limited
• One 2-star review (2013-04-24) indicates a substitute part was used that did not work well, suggesting occasional quality control issues
• One 1-star review (2006-07-19) reports failure to return a call; this is the oldest review and may not reflect current operations
• Multiple reviews mention difficulty reaching the business by phone with 24-48 hour callback delays, though this did not prevent job completion
• No evidence of fake reviews detected; reviews contain specific details, varied experiences, and authentic customer voices across decades

This WW Score of 88.2 is highly reliable given the large sample size (43 usable reviews) and consistent HIGH confidence across all four dimensions; however, the age of most reviews (pre-2023) means current performance should be verified with recent customer references, and the documented communication delays should be factored into expectations.

TJ JR's Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, punctuality, and responsiveness. The company excels in pricing transparency and fair rates, with multiple reviews praising competitive quotes and no hidden fees. Project completion is solid with most jobs finished promptly and on schedule, though one significant 2021 incident involving scheduling failures and miscommunication resulted in a 1-star review that temporarily damaged trust. Technical skill and workmanship quality are evident throughout, with customers noting professional problem-solving and quality outcomes. The 2021 negative review is notable but appears to be an outlier; the company responded to it and the customer later confirmed resolution.

• One significant negative review from 2021-04-14 (1-star) describing two scheduling cancellations and poor communication. Customer later updated stating the company responded and resolved the issue, but this incident demonstrates past operational challenges.
• Most reviews (17 of 23) are older than 3 years (pre-2021), with only 3 reviews from 2024 and 2 from 2022. Recent review volume is limited, making current performance assessment less certain.
• One review (2020-05-31, 4-star) mentions incomplete work: water heater not installed to code and failure to follow up on promised callback. This suggests occasional quality control or follow-through issues.
• No patterns of fake reviews detected. Reviews contain specific details, varied language, and include both praise and legitimate criticism, indicating authentic customer feedback.

This WW Score of 88.2 is reliable and should be trusted, supported by 23 reviews with consistent positive feedback across all dimensions and HIGH confidence across all metrics. However, the age of most reviews (pre-2021) and limited recent data (only 3 reviews from 2024) suggest the score reflects historical performance more than current operations; prospective customers should verify current service levels with recent references.

Wilian demonstrates strong performance across all four dimensions with consistently high marks. Professionalism is his strongest area, with 16 reviews explicitly praising punctuality, communication, responsiveness, and courteous behavior—though one critical 1-star review from November 2023 documents a no-show appointment that significantly impacts this score. Pricing receives strong marks across 11 mentions, with customers consistently describing his rates as fair, reasonable, and transparent. Project completion is solid with 13 mentions confirming on-time delivery, thorough work, and follow-through on callbacks. Technical experience is well-documented across 10 reviews highlighting his skill, knowledge, and problem-solving ability. The single negative review is a material outlier that prevents a higher overall score.

• One critical negative review (1-star, 2023-11-23) documents a no-show appointment with poor communication—customer waited 2 hours, called/texted without response, and contractor hung up phone. This is a significant professionalism failure that contradicts the overwhelmingly positive pattern.
• 17 of 18 reviews are 5-star ratings, creating a heavily skewed distribution. While the positive reviews contain specific details (water heater replacement, gas line work, leak repairs, valve replacements) that suggest authenticity, the near-perfect rating pattern warrants noting.
• Most reviews are from 2022-2024, with strong recency in past 12 months (13 of 18 reviews). Two older reviews from 2022 are included but do not materially affect scoring.
• Minor spelling variations in contractor name (Wilian, Willian, William) across reviews suggest these are genuine customer submissions rather than templated fake reviews.

This WW Score of 88.2 is highly reliable, based on 18 reviews with substantial mention counts across all dimensions and HIGH confidence across the board. However, the single documented no-show incident is a material professionalism failure that should be weighted heavily by potential customers despite the overwhelmingly positive overall pattern.

Arlington Plumbing Heating and Cooling earns a strong WW Score driven by consistently high marks across all four dimensions, with an exceptionally large and detailed review base. Professionalism is praised repeatedly for responsiveness, punctuality, clear communication, and courteous demeanor, though two notable negative reviews cite scheduling failures and an unanswered callback, preventing a perfect score. Pricing is described as fair, reasonable, and transparent across dozens of reviews, with multiple customers explicitly noting no hidden charges and honest assessments that avoided unnecessary upsells. Project completion is a clear strength, with the vast majority of reviewers confirming jobs were finished same-day or next-day, often under difficult or urgent circumstances, though one serious complaint about a 50% deposit paid with no follow-through and no returned calls materially weighs down this dimension. Experience and technical skill are highlighted across a wide range of complex jobs including sewer line replacements, water heater installs, and difficult pipe repairs, with customers frequently noting that Limbert and his team solved problems that stumped other contractors.

• One review (2021-01-15) describes a serious unresolved complaint: customer paid a 50% deposit, part was never ordered, calls were not returned for 3 weeks. This is a significant project completion and trust failure that warrants attention.
• One review (2021-09-07) reports two separate unanswered calls with no callback, indicating a recurring responsiveness gap.
• One review (2024-02-22) describes a scheduling coordinator failure resulting in repeated time slot changes and wasted time, suggesting operational inconsistency.
• One review (2021-10-30) references a prior complaint about estimate communication and pricing, though the owner followed up and partially resolved it.
• The review set is heavily dominated by 5-star ratings with detailed, specific narratives. While this pattern could raise fake review concerns, the specificity of job types, named technicians, and varied writing styles across reviews strongly suggests authenticity. No fake review flag is raised.
• Approximately 30 of the 63 reviews are dated before January 2023, meaning roughly half the review base is older than 24 months. The most recent reviews (2024) remain positive but are fewer in number, so the score is partially anchored to older data.
• Owner 'Limbert' is named in a large proportion of reviews, suggesting heavy reliance on a single individual. Service quality may vary when other technicians handle jobs.

This WW Score is based on a large, detailed, and largely authentic-appearing review set spanning multiple years, and carries HIGH overall confidence, though the presence of at least one serious unresolved complaint and a handful of responsiveness failures prevents a top-tier score and should be weighed by prospective customers.

The overwhelming majority of reviews praise this contractor's professionalism, punctuality, communication, and respectful demeanor, with dozens of reviewers explicitly noting on-time arrivals, clear explanations, and courteous behavior. Pricing is a consistent strength — multiple reviewers specifically called out fair, competitive, or surprisingly low prices, including one dramatic example where a $1,900 estimate from a competitor was completed for $175. Project completion is well-supported, with reviewers frequently noting jobs finished quickly, cleanly, and with follow-through including a no-charge callback to fix a recurring issue. Technical experience is also well-documented across a wide range of plumbing tasks including water heaters, sewer lines, pressure valves, pipe replacement, and drain clearing. Two negative reviews — one involving a missed appointment with alleged dishonesty, and one involving a 10-day non-response to a quote request — meaningfully temper the otherwise strong scores and are factored into the dimension ratings.

• Two 1-star reviews exist: one alleges a missed appointment and dishonesty about it (2023), and one cites a 10-day non-response to a quote inquiry (2016). These are credible negative signals and have been factored into scoring.
• A significant portion of reviews (roughly 20+) are older than 3 years, with many dating back to 2012–2019. Recency weighting was applied — more recent reviews (2024–2025) were given greater influence on scores.
• Two reviews contain no text (only a 5-star rating) and were excluded from dimension scoring as they provide no usable data.
• Several recent reviews (2024–2025) reference 'Express Plumbing' or 'Express Plumber' rather than 'Old School Plumbing,' suggesting this dataset may aggregate reviews from more than one business. This is a data integrity concern and may inflate review counts.
• Some 2024–2025 reviews are moderately generic in phrasing (e.g., 'excellent service from start to finish,' 'highly recommend') with limited specific detail, which slightly reduces confidence in those individual reviews. However, the volume and variety of specific older reviews provide a strong counterbalance.
• No reviews mention negative experiences with workmanship quality or incomplete jobs, but absence of such complaints alone was not used to inflate scores — only explicit positive mentions were scored.

This WW Score carries HIGH overall confidence due to a large volume of reviews with usable data across all four dimensions, but should be interpreted with caution given the likely mixing of two distinct business entities ('Old School Plumbing' and 'Express Plumbing') within the dataset, and the presence of two credible negative reviews that highlight responsiveness and honesty concerns.