Overstreet Plumbing

O'Neill Plumbing and Overstreet Plumbing (both represented in this review set) share a strong overall reputation built on responsiveness, technical skill, and a notably generous approach to customer service — including frequent phone-based guidance that saves customers money. Professionalism scores well across dozens of reviews praising punctuality, communication, and respectful demeanor, but is... Read more

O'Neill Plumbing and Overstreet Plumbing (both represented in this review set) share a strong overall reputation built on responsiveness, technical skill, and a notably generous approach to customer service — including frequent phone-based guidance that saves customers money. Professionalism scores well across dozens of reviews praising punctuality, communication, and respectful demeanor, but is meaningfully dragged down by several credible complaints about rude or condescending behavior, a warranty dispute where the company refused to honor its commitment, and a troubling report of a scheduling process that demanded credit card information before answering basic questions. Project completion is generally strong, with many reviews citing same-day or emergency service and thorough follow-through, but the warranty refusal and a faucet-finish dispute where the contractor abandoned accountability are serious negative signals. Pricing is viewed favorably by most reviewers, with multiple accounts of Shannon or Brian declining to charge for phone-based help, though one reviewer noted labor costs that felt high relative to materials. Experience is the strongest dimension, with consistent praise for diagnostic ability, technical knowledge, and problem-solving across complex jobs. Read less