O’Neill Plumbing

O'Neill Plumbing presents a deeply split profile across its review history. Recent reviews (2024–2025) are overwhelmingly positive, praising named technicians like Ricky, Jordan, Ozzy, Hunter, and Bobby for punctuality, friendliness, technical skill, and thorough workmanship. However, a substantial body of older reviews — and a meaningful minority of recent ones — document serious profession... Read more

O'Neill Plumbing presents a deeply split profile across its review history. Recent reviews (2024–2025) are overwhelmingly positive, praising named technicians like Ricky, Jordan, Ozzy, Hunter, and Bobby for punctuality, friendliness, technical skill, and thorough workmanship. However, a substantial body of older reviews — and a meaningful minority of recent ones — document serious professionalism failures, including explosive temper incidents attributed to owner Shannon O'Neill, price-quoting inconsistencies (quotes not honored, unexpected charges), no-show appointments, and at least one instance of threatening behavior toward a customer. Pricing is a recurring concern across all time periods, with multiple reviewers citing hourly rates of $280–$400 and final bills significantly exceeding estimates. Project completion is generally strong when jobs are completed, but there are documented cases of abandoned work, missed callbacks, and jobs left unfinished. The experience dimension scores highest, as technical skill is rarely disputed even by dissatisfied customers. Read less