Nelson Plumbing & Construction

Nelson Plumbing earns strong marks across all four dimensions, with professionalism being a consistent highlight — reviewers repeatedly praise punctuality, communication, courteous staff, and responsiveness including weekends and holidays. Pricing is generally regarded as fair and transparent, with upfront quotes cited in multiple reviews, though one negative review raises a credible concern abo... Read more

Nelson Plumbing earns strong marks across all four dimensions, with professionalism being a consistent highlight — reviewers repeatedly praise punctuality, communication, courteous staff, and responsiveness including weekends and holidays. Pricing is generally regarded as fair and transparent, with upfront quotes cited in multiple reviews, though one negative review raises a credible concern about a $150 charge for incomplete work and a potentially inflated $4,500 estimate that was later resolved by a competitor for $200. Project completion is solid overall, with most jobs described as fully resolved, but it is modestly penalized by two notable exceptions: one review where a task was left unfinished and never followed up on, and the negative review where the technician failed to complete the job at all. Experience scores well, with multiple reviewers citing skilled problem-solving, technical knowledge, and quality workmanship across complex jobs including sewer line replacements and backwater valve installations. Read less