Milky Way Plumbing and Drain Service

This contractor has a sharply divided review profile: four positive reviews praising responsiveness, fair pricing, and completed work, contrasted against one detailed and serious negative review describing an incomplete repair, poor follow-through, a no-show, and an unresolved leak after $625 was paid. The negative review is the most recent (August 2024) and is highly specific, which gives it sign... Read more

This contractor has a sharply divided review profile: four positive reviews praising responsiveness, fair pricing, and completed work, contrasted against one detailed and serious negative review describing an incomplete repair, poor follow-through, a no-show, and an unresolved leak after $625 was paid. The negative review is the most recent (August 2024) and is highly specific, which gives it significant weight under recency rules. Professionalism and project completion scores are pulled down substantially by the documented failure to return, delegate without notice, and leave a job unfinished. The positive reviews, while encouraging, are relatively brief and lack granular detail, limiting their ability to fully offset the serious complaint. Read less