Hollin Hall Plumbing

O'Neill Plumbing (primarily Shannon O'Neill) demonstrates strong overall performance across all dimensions, with particular strengths in professionalism and project completion. The company excels at responsiveness, communication, and technical expertise, with extensive evidence of same-day or next-day service, thorough explanations of work, and willingness to help customers remotely without chargi... Read more

O'Neill Plumbing (primarily Shannon O'Neill) demonstrates strong overall performance across all dimensions, with particular strengths in professionalism and project completion. The company excels at responsiveness, communication, and technical expertise, with extensive evidence of same-day or next-day service, thorough explanations of work, and willingness to help customers remotely without charging. Pricing is generally perceived as fair and transparent, though some customers note costs are higher than competitors. A significant concern is a pattern of serious behavioral incidents involving the owner (yelling, physical intimidation, warranty disputes) documented in multiple 1-star reviews from 2021, which substantially impacts overall trustworthiness despite the overwhelming majority of positive feedback. Read less