Cardinal Plumbing Heating & Air

Cardinal Plumbing Heating & Air demonstrates strong professionalism and technical experience across the vast majority of reviews, with technicians consistently praised for being courteous, punctual, communicative, and knowledgeable. Project completion is generally solid, with most jobs finished thoroughly, though a meaningful minority of reviews cite no-shows, missed appointments, abandoned or inc... Read more

Cardinal Plumbing Heating & Air demonstrates strong professionalism and technical experience across the vast majority of reviews, with technicians consistently praised for being courteous, punctual, communicative, and knowledgeable. Project completion is generally solid, with most jobs finished thoroughly, though a meaningful minority of reviews cite no-shows, missed appointments, abandoned or incomplete work, and at least one instance of a job requiring a return visit to fix a prior error. The most significant drag on the overall WW Score is pricing, which is explicitly flagged as excessive or unfair in a substantial number of reviews — with multiple customers reporting charges two to four times higher than competitors for identical work, and several noting upselling behavior or pressure tactics. While the company appears to recover well when escalated to ownership, the pattern of pricing complaints and occasional reliability failures is too consistent to ignore. Read less