Capitol  Handyman & Plumbing

Capitol Handyman & Plumbing has a strong overall track record across a large review base, with the majority of customers praising David and his team for responsiveness, punctuality, and quality workmanship on a wide variety of plumbing and handyman tasks. Project completion scores well because reviewers consistently describe jobs being finished thoroughly, on time, and with follow-through — incl... Read more

Capitol Handyman & Plumbing has a strong overall track record across a large review base, with the majority of customers praising David and his team for responsiveness, punctuality, and quality workmanship on a wide variety of plumbing and handyman tasks. Project completion scores well because reviewers consistently describe jobs being finished thoroughly, on time, and with follow-through — including complex multi-scope projects. However, professionalism is meaningfully dragged down by a recurring pattern of communication failures: multiple reviewers (across different years) report being ignored, not called back, or receiving poor scheduling follow-through, and two reviews describe outright rude or dismissive phone behavior. Pricing is the weakest dimension — while many reviewers describe transparent upfront quotes and fair value, a notable minority flag high labor costs, one suspected unnecessary upsell, and one instance of a $550 charge for under an hour of work, preventing a higher score. Experience scores well due to numerous specific mentions of skilled diagnosis, problem-solving on complex or historic-home issues, and quality workmanship, though this is tempered slightly by one review describing a shower that was left in worse condition after the visit. Read less