Brian B Quick

Brian B. Quick earns strong marks for professionalism and technical experience, with dozens of reviewers praising named technicians — particularly James, Dan, Tim, Jose, Ray, and Jamal — for being knowledgeable, courteous, thorough, and communicative. However, pricing is a significant and recurring concern: multiple independent reviewers across different years describe charges they considered ... Read more

Brian B. Quick earns strong marks for professionalism and technical experience, with dozens of reviewers praising named technicians — particularly James, Dan, Tim, Jose, Ray, and Jamal — for being knowledgeable, courteous, thorough, and communicative. However, pricing is a significant and recurring concern: multiple independent reviewers across different years describe charges they considered outrageous (e.g., $420 to snake a drain, $500 for 20 minutes of work, quotes 3–4x higher than competitors), which substantially drags down the pricing dimension. Project completion is generally positive but is meaningfully undermined by several credible accounts of incomplete work, no-shows, rescheduling failures, and at least two cases where a paid repair did not resolve the problem and follow-up was mishandled. The overall WW Score of 72.4 reflects a company with genuine technical talent and strong customer-facing staff, offset by a persistent pattern of pricing complaints and occasional execution failures. Read less