Archibald Plumbing Services

Archibald Plumbing receives consistently strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — reviewers repeatedly cite punctuality, responsiveness, friendliness, and technical skill across plumbing and HVAC work. Pricing is generally viewed as fair and reasonable, though one reviewer explicitly noted rates are not the most a... Read more

Archibald Plumbing receives consistently strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — reviewers repeatedly cite punctuality, responsiveness, friendliness, and technical skill across plumbing and HVAC work. Pricing is generally viewed as fair and reasonable, though one reviewer explicitly noted rates are not the most affordable in the market, and another praised the company for saving them money by avoiding unnecessary repairs. Project completion scores are strong overall, with multiple reviewers noting jobs finished on time or ahead of schedule, but are meaningfully tempered by one detailed 1-star review in which a customer reported a toilet was improperly installed and the company refused to honor a callback due to elapsed time — a serious follow-through failure. That negative review is credible, specific, and well-documented, and it prevents the project completion score from reaching the high 80s or 90s. The overall picture is of a reliable, skilled, and professional contractor with a strong track record, but with at least one documented instance of failing to stand behind their work. Read less