Aqua Plus Plumbing

Aqua Plus Plumbing has a deeply split record. The majority of positive reviews — many concentrated around 2018–2021 — consistently praise individual technicians (especially Jack and Burchell) for punctuality, friendliness, communication, and technical skill. However, a significant and recurring pattern of negative reviews documents serious failures in reliability: no-shows, last-minute cance... Read more

Aqua Plus Plumbing has a deeply split record. The majority of positive reviews — many concentrated around 2018–2021 — consistently praise individual technicians (especially Jack and Burchell) for punctuality, friendliness, communication, and technical skill. However, a significant and recurring pattern of negative reviews documents serious failures in reliability: no-shows, last-minute cancellations via text, unresponsive office staff, and in multiple cases, jobs left incomplete or abandoned. Project completion is the most damaged dimension, dragged down by at least 8–10 reviews describing jobs that were never finished, rescheduled without notice, or marked complete when no work was done. Pricing received mostly positive mentions with one notable complaint about an inflated quote attempt, and experience scores are strong when technicians actually showed up. The overall WW Score reflects a company with genuine skilled workers but systemic operational and reliability failures. Read less