Allied Service Company

Allied Service Company and Bob receive overwhelmingly positive feedback across the majority of reviews, with strong praise for responsiveness, same-day service, fair pricing, and technical competence on HVAC, plumbing, and water heater work. However, a meaningful cluster of negative reviews — spanning multiple years — describes serious failures including abandoned jobs, non-responsiveness afte... Read more

Allied Service Company and Bob receive overwhelmingly positive feedback across the majority of reviews, with strong praise for responsiveness, same-day service, fair pricing, and technical competence on HVAC, plumbing, and water heater work. However, a meaningful cluster of negative reviews — spanning multiple years — describes serious failures including abandoned jobs, non-responsiveness after payment, a no-show pattern, installation of a used/broken part, incomplete boiler installation that left a senior citizen without heat, and one allegation of offering money to remove a negative review. These are not isolated incidents but recurring themes across different customers and different years, which significantly tempers the otherwise high positive volume. Pricing scores well on average but is undermined by at least two reviews alleging unnecessary upselling or overcharging. Project completion is the most penalized dimension given multiple credible accounts of work left unfinished or systems that failed immediately after service. Read less