A-E Plumbing Heating & Ac

This contractor has a deeply mixed record across all dimensions. Professionalism is the most heavily documented dimension and is significantly dragged down by multiple serious incidents: a worker spitting on a client's wall, an owner rudely dismissing a potential customer on the phone, bad-mouthing a referral source, and reports of unkempt and malodorous workers — these are not minor complaints.... Read more

This contractor has a deeply mixed record across all dimensions. Professionalism is the most heavily documented dimension and is significantly dragged down by multiple serious incidents: a worker spitting on a client's wall, an owner rudely dismissing a potential customer on the phone, bad-mouthing a referral source, and reports of unkempt and malodorous workers — these are not minor complaints. Project completion is similarly compromised by two distinct reviews describing unresolved work: a leak requiring three visits that was ultimately abandoned, and a six-month failure to return with a part for a newly installed tankless water heater. On the positive side, several reviews — particularly from repeat customers — praise Eric's diagnostic skill, responsiveness to urgent situations, and fair pricing, which lifts the experience and pricing scores. However, the most recent review with usable negative detail is from 2024, suggesting these issues are not purely historical. Read less