TNT Home Services

TNT Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, friendliness, and knowledge. However, pricing emerges as a significant weakness, with numerous customers reporting substantially higher costs than competitors—often 2-3x market rates for similar work. Project completion is generally solid with good follow-through,... Read more

TNT Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, friendliness, and knowledge. However, pricing emerges as a significant weakness, with numerous customers reporting substantially higher costs than competitors—often 2-3x market rates for similar work. Project completion is generally solid with good follow-through, though some scheduling inconsistencies and callback delays are noted. The company excels in workmanship quality and problem-solving ability, but aggressive upselling tactics and pressure sales on high-ticket items (furnaces, water heaters, AC systems) undermine customer trust and create perception of dishonesty despite owner's stated values. Read less