Restore Honor Restoration & Plumbing

This contractor's review profile is deeply split between glowing 5-star reviews and severe 1-star complaints that allege serious misconduct. The two most recent and detailed negative reviews (October 2024 and April 2024) describe abandoned work, ignored communications, and an alleged theft of a $5,000 deposit with the owner blocking clients after promising refunds — these are critical red flags ... Read more

This contractor's review profile is deeply split between glowing 5-star reviews and severe 1-star complaints that allege serious misconduct. The two most recent and detailed negative reviews (October 2024 and April 2024) describe abandoned work, ignored communications, and an alleged theft of a $5,000 deposit with the owner blocking clients after promising refunds — these are critical red flags that heavily drag down all dimensions. The positive reviews, while enthusiastic, are older (2023) and several lack specific operational detail, raising authenticity concerns. Professionalism and project completion scores are particularly penalized due to explicit, credible accounts of non-responsiveness and unfinished jobs. Pricing received a very low score due to one reviewer alleging gross overcharging and another noting insurance refused to cover the inflated amounts. Read less