Precision Plumbing Heating Cooling & Electric

Precision Plumbing & Heating scores well on professionalism and experience, with a large volume of reviews consistently praising technician punctuality, courtesy, communication, and technical skill across many named employees over many years. Project completion is generally solid, with most jobs described as finished correctly, though a meaningful minority of reviews cite abandoned work, repeat vi... Read more

Precision Plumbing & Heating scores well on professionalism and experience, with a large volume of reviews consistently praising technician punctuality, courtesy, communication, and technical skill across many named employees over many years. Project completion is generally solid, with most jobs described as finished correctly, though a meaningful minority of reviews cite abandoned work, repeat visits required, incorrect diagnoses, and post-installation follow-through failures including missing paperwork and unreturned calls. The company's most significant and consistent weakness — documented across well over 100 reviews spanning more than a decade — is pricing, with dozens of customers independently reporting markups of 200–500% on parts, labor rates described as $450–$800 per hour, and quotes that were two to four times higher than competitors for identical work. Appointment cancellations and scheduling failures are a recurring secondary complaint, appearing in at least 20 reviews, which suppresses both the professionalism and project completion scores. The overall WW Score of 72.1 reflects a company with genuinely skilled and courteous technicians operating within a pricing and scheduling structure that a substantial portion of customers describe as predatory or unreliable. Read less