Pipe It Up

Pipe It Up has a large and generally positive review base, with many customers praising individual technicians — particularly Juan, Paul, Henry, Victor, and Rashad — for being knowledgeable, courteous, and responsive. Professionalism scores are meaningfully dragged down by a cluster of serious negative reviews describing no-call no-shows, forgotten appointments, unprofessional technician condu... Read more

Pipe It Up has a large and generally positive review base, with many customers praising individual technicians — particularly Juan, Paul, Henry, Victor, and Rashad — for being knowledgeable, courteous, and responsive. Professionalism scores are meaningfully dragged down by a cluster of serious negative reviews describing no-call no-shows, forgotten appointments, unprofessional technician conduct, and failure to respond after causing damage. Project completion is the most concerning dimension: multiple reviews describe jobs left incomplete for weeks or months, a civil lawsuit over flood damage caused by faulty work, a dangerous water heater installation in a modular home, and a leak caused by a faucet/disposal replacement that went unaddressed for days. Pricing is generally viewed as fair to reasonable, with several reviewers explicitly noting competitive or transparent quotes, though one reviewer flagged the cost as high and one noted no upfront quote was provided. Experience scores are solid for routine jobs but are tempered by documented cases of incompetent workmanship and a technician who performed flooring work far outside his skill set. Read less