PHI Plumbing Services

PHI Plumbing (Don) receives overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising his responsiveness, same-day availability, and professional demeanor. Project completion scores are particularly strong, with dozens of reviewers confirming jobs were finished promptly, correctly, and often on the same day as the call. Pricing is generally rated as ... Read more

PHI Plumbing (Don) receives overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising his responsiveness, same-day availability, and professional demeanor. Project completion scores are particularly strong, with dozens of reviewers confirming jobs were finished promptly, correctly, and often on the same day as the call. Pricing is generally rated as fair and competitive — frequently cited as significantly lower than larger plumbing companies — though a small number of reviewers noted costs were higher than expected, and one reviewer flagged a $200/hour rate and another cited a $25 surcharge for a store inconvenience, which tempers the pricing score slightly. Experience scores are supported by multiple references to Don's Master Plumber credentials, his ability to diagnose difficult problems quickly, and his proactive identification of additional issues. Three negative or mixed reviews (1-star no-show, 1-star inability to diagnose a simple leak with rude behavior, 2-star credit card surcharge incident, and a 3-star review where Don allegedly offered a refund in exchange for review removal) introduce meaningful concerns about consistency and integrity that prevent top-tier scores. Read less