Coffman & Company

Coffman & Company demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (86.5) and solid technical experience (85.5). The company excels in punctuality, communication, politeness, and technical knowledge, with 89 reviews explicitly praising these attributes. Project completion is reliable at 84.0 across 72 mentions, though some historical ... Read more

Coffman & Company demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (86.5) and solid technical experience (85.5). The company excels in punctuality, communication, politeness, and technical knowledge, with 89 reviews explicitly praising these attributes. Project completion is reliable at 84.0 across 72 mentions, though some historical issues with follow-through on complex installations are noted. Pricing emerges as the primary weakness (71.0), with 18 reviews citing overcharging, hidden fees, and aggressive upselling tactics—particularly regarding service contracts and unnecessary repairs. Recent reviews (2025) are overwhelmingly positive, but older reviews (2008–2015) reveal systemic pricing concerns and occasional installation quality issues that were eventually remedied. Read less