Applewood Plumbing Heating & Electric

Applewood Plumbing Heating and Electric scores well on professionalism, experience, and project completion — technicians are consistently described as friendly, knowledgeable, punctual, communicative, and thorough across hundreds of reviews spanning multiple years. However, the pricing dimension is the single most damaging factor in this report, with an enormous volume of detailed, credible nega... Read more

Applewood Plumbing Heating and Electric scores well on professionalism, experience, and project completion — technicians are consistently described as friendly, knowledgeable, punctual, communicative, and thorough across hundreds of reviews spanning multiple years. However, the pricing dimension is the single most damaging factor in this report, with an enormous volume of detailed, credible negative reviews describing quotes that are 3x to 5x the going market rate, with specific dollar comparisons provided by customers who obtained competing bids. Pricing complaints are not isolated incidents — they span every service category (plumbing, HVAC, electrical) and include multiple accounts of alleged targeting of elderly and vulnerable customers. Project completion is generally positive but is modestly penalized by recurring patterns of cancelled or missed appointments, at least one documented case of faulty workmanship causing flooding, and a small number of callbacks that failed to resolve the original issue. The overall WW Score of 62.4 reflects a company with genuinely skilled and professional technicians operating under a pricing model that a large segment of customers — including many long-term repeat customers — describe as exploitative. Read less