American Backflow

American Backflow receives broadly positive feedback across professionalism, pricing, and experience, with multiple reviewers praising responsiveness, communication, and technical knowledge. However, the single most detailed and recent negative review is highly damaging: it describes a technician who verbally admitted to falsifying a backflow test result, caused water damage to a customer's home t... Read more

American Backflow receives broadly positive feedback across professionalism, pricing, and experience, with multiple reviewers praising responsiveness, communication, and technical knowledge. However, the single most detailed and recent negative review is highly damaging: it describes a technician who verbally admitted to falsifying a backflow test result, caused water damage to a customer's home through negligent work, and then the owner failed to follow through on promised accountability — a serious integrity and project-completion failure. The positive reviews, while numerous, are largely brief and generic, limiting their evidentiary weight. The project completion score is pulled down significantly by the documented case of incomplete and negligent work combined with a failure to remediate damages. Pricing scores are supported by a small number of explicit mentions and remain moderately positive. Read less