All City Drains

All City Drains and Rome receive overwhelmingly positive feedback across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, responsiveness, and a willingness to go above and beyond (including late-night callbacks and same-day service). Pricing is a notable strength, with multiple reviewers... Read more

All City Drains and Rome receive overwhelmingly positive feedback across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, responsiveness, and a willingness to go above and beyond (including late-night callbacks and same-day service). Pricing is a notable strength, with multiple reviewers explicitly stating they received more competitive quotes than competitors, no hidden fees, and that Rome even honored original quotes when complications arose. Project completion scores are strong but are modestly tempered by three 1-star reviews: one citing a no-show appointment with no follow-up, one citing an ignored appointment and unreturned messages, and one citing a disputed Yelp deal redemption issue — these represent real reliability concerns that cannot be dismissed. Experience scores are high, supported by detailed accounts of complex sewer line replacements, difficult diagnoses, and Rome's cited 18-20 years of master plumber expertise, though the majority of the most detailed reviews are from 2017 or earlier. Read less