A-Reliable Plumbing

A Reliable Plumbing has a genuinely mixed track record across all four dimensions. Professionalism is the most heavily flagged area: while many reviewers praise individual technicians as courteous and professional, there are multiple credible complaints about aggressive or argumentative behavior from the owner Matthew, rude conduct toward a tenant and a customer's wife, and a customer service repr... Read more

A Reliable Plumbing has a genuinely mixed track record across all four dimensions. Professionalism is the most heavily flagged area: while many reviewers praise individual technicians as courteous and professional, there are multiple credible complaints about aggressive or argumentative behavior from the owner Matthew, rude conduct toward a tenant and a customer's wife, and a customer service representative who threatened a lien rather than addressing a legitimate complaint — these are serious red flags that meaningfully drag the score down. Pricing is the second most problematic dimension, with four distinct reviews describing billing that exceeded the quoted amount, charges for minimal work that felt disproportionate, and a part marked up to near the cost of full replacement — though several other reviewers explicitly praised fair and honest pricing, creating a genuinely divided picture. Project completion scores moderately well, as most jobs described were finished and functional, but the one review describing destroyed sod, flower beds, muddied carpeting, and holes left in drywall with no remediation is a significant completion-quality failure. Experience scores highest, with multiple reviewers citing skilled diagnosis, problem-solving that saved customers money, and technically sound work — though this is partially offset by the water heater part pricing incident and the drywall damage suggesting workmanship care issues on at least one job. Read less