Sunnyvale Plumbing

Sunnyvale Plumbing demonstrates strong technical expertise and workmanship (82/100), with many customers praising quick problem-solving and thorough repairs. However, professionalism is significantly undermined by chronic scheduling failures, no-shows without notice, poor communication follow-up, and documented instances of owner rudeness (hanging up on customers). Pricing shows inconsistency—wh... Read more

Sunnyvale Plumbing demonstrates strong technical expertise and workmanship (82/100), with many customers praising quick problem-solving and thorough repairs. However, professionalism is significantly undermined by chronic scheduling failures, no-shows without notice, poor communication follow-up, and documented instances of owner rudeness (hanging up on customers). Pricing shows inconsistency—while many reviews cite fair and competitive rates, several customers report bait-and-switch tactics with quotes that escalate during work without advance notice. Project completion is reliable when work begins, but appointment reliability is a major weakness. The business appears to operate primarily through one skilled technician (Shin/Chen) with inconsistent backup support. Read less