The Trenchless Co

The Trenchless Company demonstrates strong overall performance with a WW Score of 81.2, driven primarily by high professionalism ratings (84.5) and solid technical expertise (83.0). Technicians are consistently praised for punctuality, courtesy, knowledge, and communication. However, project completion shows notable weakness (79.5) with recurring complaints about incomplete work, communication bre... Read more

The Trenchless Company demonstrates strong overall performance with a WW Score of 81.2, driven primarily by high professionalism ratings (84.5) and solid technical expertise (83.0). Technicians are consistently praised for punctuality, courtesy, knowledge, and communication. However, project completion shows notable weakness (79.5) with recurring complaints about incomplete work, communication breakdowns, and follow-through issues. Pricing remains a significant concern (72.0), with multiple customers reporting substantial overcharges, upselling tactics, and quotes that don't align with final invoices. The company's strength in individual technician quality is undermined by operational inconsistencies and pricing transparency issues. Read less