Rooney’s Plumbing

Rooney's Plumbing presents a deeply mixed picture across all four dimensions. When their plumbers perform well — particularly named technicians like Judd, John McPherson, Dylan, and Chris — reviews describe skilled, thorough, and courteous work with fair pricing, including notable instances of significantly undercutting competitor quotes and offering in-house financing. However, the record is ... Read more

Rooney's Plumbing presents a deeply mixed picture across all four dimensions. When their plumbers perform well — particularly named technicians like Judd, John McPherson, Dylan, and Chris — reviews describe skilled, thorough, and courteous work with fair pricing, including notable instances of significantly undercutting competitor quotes and offering in-house financing. However, the record is substantially undermined by a persistent pattern of no-shows, broken appointment promises, and failure to honor callbacks, with at least 6 reviews explicitly describing being stood up or ignored entirely. Professionalism is further damaged by a credible, detailed 1-star review alleging the owner personally used abusive language toward a customer, as well as reviews citing substandard workmanship, unprepared technicians, and failure to pass inspection. Pricing scores moderately well overall, but is tempered by at least two reviews alleging overcharging or upselling. The score reflects a contractor with genuine capability among certain staff but serious and recurring operational and accountability failures. Read less