New Flow Plumbing Roseville

New Flow Plumbing has a strong overall track record built on a large volume of reviews spanning nearly a decade. Professionalism scores well but is meaningfully dragged down by several credible negative reviews describing unprofessional behavior: a technician smelling of marijuana, a worker littering on a customer's property, a tech arriving without a mask, and a serious complaint about an owner a... Read more

New Flow Plumbing has a strong overall track record built on a large volume of reviews spanning nearly a decade. Professionalism scores well but is meaningfully dragged down by several credible negative reviews describing unprofessional behavior: a technician smelling of marijuana, a worker littering on a customer's property, a tech arriving without a mask, and a serious complaint about an owner allegedly refusing to reinstall a toilet unless the customer agreed to a $3,400 job. Pricing is the weakest dimension — while many reviewers praise fair or competitive pricing, multiple credible negative reviews cite high flat rates ($249–$275 for drain clearing), an undisclosed 3% credit card surcharge, and one reviewer describing charges as 'astronomical.' Project completion is strong, with the vast majority of reviews confirming jobs were finished same-day or next-day, though the detailed 1-star review from 2023 describes two days of failed attempts and an abandoned job. Experience is consistently praised across many reviews, with technicians frequently described as knowledgeable, skilled, and capable of solving complex problems. Read less