Miracle Works Plumbing and Drain

Miracle Works Plumbing and Drain earns strong marks across professionalism and project completion, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and jobs completed as promised. Experience scores are similarly solid, with multiple reviewers citing technicians who diagnosed problems accurately, explained their work clearly, and handled complex ... Read more

Miracle Works Plumbing and Drain earns strong marks across professionalism and project completion, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and jobs completed as promised. Experience scores are similarly solid, with multiple reviewers citing technicians who diagnosed problems accurately, explained their work clearly, and handled complex or unusual jobs effectively. However, pricing is a meaningful drag on the overall score: while many reviewers found pricing fair or competitive, there are credible, specific complaints about a $900 toilet install quote, a $593 charge for a $27 part, overcharging an elderly customer, and a flood caused by a technician who left without offering meaningful remediation. Two separate reviews also describe confirmed no-show appointments with no follow-up communication, which directly undermines the otherwise strong professionalism narrative. These negative incidents are specific, detailed, and corroborated by owner responses, lending them credibility and preventing a higher score. Read less