J&L Plumbing & Drain

J&L Plumbing demonstrates strong overall performance with particular strengths in technical expertise and professionalism. The company excels at punctuality, communication, and skilled workmanship, with numerous reviews praising specific technicians like David, Troy, and Jose for their knowledge and courteous demeanor. However, the company shows significant inconsistency: while the majority of rev... Read more

J&L Plumbing demonstrates strong overall performance with particular strengths in technical expertise and professionalism. The company excels at punctuality, communication, and skilled workmanship, with numerous reviews praising specific technicians like David, Troy, and Jose for their knowledge and courteous demeanor. However, the company shows significant inconsistency: while the majority of reviews are highly positive (5-star ratings), a notable cluster of negative reviews (1-star) reveal serious issues with communication breakdowns, rudeness, hanging up on customers, and failure to follow through on callbacks. Pricing feedback is mixed, with some customers praising fair rates and transparency while others report overcharging and inflated bids. Project completion is generally reliable but marred by occasional no-shows and abandoned work. Read less