Independent Plumbing, Heating & Air

Independent Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with 42 reviews explicitly praising punctuality, responsiveness, courtesy, and communication—though some negative reviews cite delayed callbacks and poor responsiveness, preventing a higher score. Pricing receives solid marks (82.0) with 24 mentions highlighting fair, tra... Read more

Independent Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with 42 reviews explicitly praising punctuality, responsiveness, courtesy, and communication—though some negative reviews cite delayed callbacks and poor responsiveness, preventing a higher score. Pricing receives solid marks (82.0) with 24 mentions highlighting fair, transparent, and competitive rates, though one review flagged inflated pricing for a minor job. Project completion scores 79.5 based on 38 mentions; most jobs are completed promptly and thoroughly, but several reviews document unresolved issues, incomplete follow-up, and one code violation that went unaddressed. Experience is rated 85.0 with 28 mentions of skilled technicians, quality workmanship, and effective problem-solving. The WW Score of 82.1 reflects a reliable, competent contractor with notable strengths in professionalism and pricing, offset by inconsistent responsiveness and occasional project completion gaps. Read less