Honest Sewer & Drain

Honest Sewer & Drain demonstrates exceptional performance across all four dimensions with consistently high scores driven by substantial mention counts. Professionalism is the strongest dimension (94.5), with 72 reviews explicitly praising punctuality, communication, politeness, and responsiveness—particularly noting technicians like Broderick, Mason, and owner Dustin for their courteous demeano... Read more

Honest Sewer & Drain demonstrates exceptional performance across all four dimensions with consistently high scores driven by substantial mention counts. Professionalism is the strongest dimension (94.5), with 72 reviews explicitly praising punctuality, communication, politeness, and responsiveness—particularly noting technicians like Broderick, Mason, and owner Dustin for their courteous demeanor and attention to detail (shoe covers, protective coverings, respectful behavior). Project completion scores 93.8 based on 65 mentions, reflecting reliable job finishing, same-day service availability, and follow-through on callbacks. Pricing scores 91.0 from 48 mentions, with customers consistently noting fair quotes, transparency, no hidden charges, and competitive bids compared to other contractors. Experience scores 92.2 from 58 mentions, highlighting strong technical knowledge, skilled problem-solving, and quality workmanship across complex jobs (re-piping, sewer line replacement, trenchless repairs). The single 1-star review citing unhelpfulness and deferred diagnosis is substantially outweighed by 86 five-star reviews with specific, detailed praise. Read less