Ducks Plumbing Heating Air

Ducks Plumbing demonstrates exceptional performance across all four dimensions, with particularly strong marks for professionalism and project completion. The company excels at responsiveness, punctuality, and clear communication—traits mentioned in 78 reviews. Customers consistently praise Alex, Alberto, and Rey for their courteous demeanor, attention to detail (shoe covers, cleanup), and hones... Read more

Ducks Plumbing demonstrates exceptional performance across all four dimensions, with particularly strong marks for professionalism and project completion. The company excels at responsiveness, punctuality, and clear communication—traits mentioned in 78 reviews. Customers consistently praise Alex, Alberto, and Rey for their courteous demeanor, attention to detail (shoe covers, cleanup), and honest assessments that sometimes talk customers out of unnecessary work. Project completion is highly reliable, with same-day emergency service, timely installations, and strong follow-through on callbacks. Pricing is fair and competitive, with transparent quotes and no hidden charges; many customers note they received better value than competitors. Technical expertise is evident across HVAC, plumbing, and water heater work, with customers appreciating thorough explanations and problem-solving ability. The one negative review (1-star, August 2023) regarding a missed callback and misdiagnosis is substantially outweighed by 86 positive reviews, though it does indicate occasional service lapses. Read less