Drain Time Plumbing

Drain Time Plumbing demonstrates strong overall performance with a WW Score of 82.1. Professionalism is a clear strength (88.5), with consistent praise for punctuality, courteous technicians, and responsive communication across 96 reviews. Project completion scores well at 85.0 based on 78 mentions, showing reliable follow-through and timely work. Experience is solid at 86.0 with 62 mentions highl... Read more

Drain Time Plumbing demonstrates strong overall performance with a WW Score of 82.1. Professionalism is a clear strength (88.5), with consistent praise for punctuality, courteous technicians, and responsive communication across 96 reviews. Project completion scores well at 85.0 based on 78 mentions, showing reliable follow-through and timely work. Experience is solid at 86.0 with 62 mentions highlighting skilled technicians and quality workmanship. However, pricing emerges as a notable weakness at 72.0 (28 mentions), with multiple reviews citing significantly higher quotes than competitors—including a $28,000 repiping quote later obtained for $10,000 elsewhere, and a $12,000 tankless water heater quote undercut by competitors at $4,000-$4,700. This pricing concern is material and reflects a pattern rather than isolated incidents. Read less