D Martel Plumbing

D. Martel Plumbing earns strong marks across all four dimensions, with the vast majority of reviewers praising prompt response times, courteous technicians, and completed work. Professionalism is the most frequently cited strength, with dozens of reviews specifically calling out punctuality, communication, and polite demeanor from named technicians like Zach, Jason, Quentin, and Trevor. Project co... Read more

D. Martel Plumbing earns strong marks across all four dimensions, with the vast majority of reviewers praising prompt response times, courteous technicians, and completed work. Professionalism is the most frequently cited strength, with dozens of reviews specifically calling out punctuality, communication, and polite demeanor from named technicians like Zach, Jason, Quentin, and Trevor. Project completion scores well given consistent reports of same-day or next-day service and jobs finished cleanly and correctly, though a small cluster of negative reviews describes repeat visits, unresolved issues, and one abandoned callback situation that tempers the score. Pricing receives the most mixed feedback of any dimension: while many reviewers describe fair or reasonable prices, multiple credible negative reviews allege overcharging, lack of transparent cost breakdowns, and a $150 service charge not disclosed upfront — these are specific, detailed complaints that meaningfully reduce the pricing score. Experience scores solidly based on numerous accounts of skilled diagnostics, complex repairs handled competently, and technicians who explained issues clearly, offset slightly by two reviews where the technician could not diagnose or resolve the problem. Read less