Champ Rooter & Drain

Rooter Hero and Champ Rooter & Drain show strong professionalism with friendly, responsive technicians consistently praised across 35 mentions. However, pricing emerges as a significant weakness, with multiple customers reporting aggressive upselling tactics, inflated quotes ($1,800–$35,000), and lack of transparency—some feeling pressured into unnecessary services. Project completion is mixed... Read more

Rooter Hero and Champ Rooter & Drain show strong professionalism with friendly, responsive technicians consistently praised across 35 mentions. However, pricing emerges as a significant weakness, with multiple customers reporting aggressive upselling tactics, inflated quotes ($1,800–$35,000), and lack of transparency—some feeling pressured into unnecessary services. Project completion is mixed: many jobs are finished promptly and thoroughly, but several customers report incomplete solutions, follow-up failures, and warranty work not honored. Experience/workmanship is generally solid with skilled technicians, though some jobs required redoing by competitors. The company's pattern of high-pressure sales tactics and pricing complaints substantially reduces overall trustworthiness despite strong individual technician performance. Read less