Bud’s Plumbing and Heating

Bud's Plumbing has a strong base of loyal, satisfied customers who consistently praise responsiveness, punctuality, and friendly technicians — particularly named staff like Yolanda, John, and Tim. However, the review set contains a meaningful number of serious negative experiences including a $40,000 sewage flood caused by alleged incompetence, misdiagnoses on water heaters and slab leaks, aband... Read more

Bud's Plumbing has a strong base of loyal, satisfied customers who consistently praise responsiveness, punctuality, and friendly technicians — particularly named staff like Yolanda, John, and Tim. However, the review set contains a meaningful number of serious negative experiences including a $40,000 sewage flood caused by alleged incompetence, misdiagnoses on water heaters and slab leaks, abandoned jobs, hidden or inflated charges, and rude customer service interactions. Pricing is a mixed picture: many reviewers praise fair or reasonable rates, while several others report being quoted double competitors or charged unexpectedly high amounts. Project completion is similarly split, with strong follow-through praised by long-term customers but offset by documented cases of abandoned work, unreturned calls, and jobs requiring multiple return visits. The score reflects a genuinely capable company with real quality-control inconsistencies across technicians and ownership periods. Read less