Bonney Plumbing

Bonney Plumbing, Heating, and Air receives consistently strong marks for professionalism and technical experience, with the vast majority of reviewers praising individual technicians by name for being courteous, knowledgeable, punctual, and communicative. Project completion is generally solid, with most jobs described as finished correctly and efficiently, though a notable minority of reviews cite... Read more

Bonney Plumbing, Heating, and Air receives consistently strong marks for professionalism and technical experience, with the vast majority of reviewers praising individual technicians by name for being courteous, knowledgeable, punctual, and communicative. Project completion is generally solid, with most jobs described as finished correctly and efficiently, though a notable minority of reviews cite failures such as unrepaired drywall holes, a technician not resolving the problem requiring a follow-up visit, a missed emergency appointment, and at least one case where a repair allegedly worsened a system. Pricing is the weakest dimension by a significant margin, with multiple reviewers explicitly calling out charges as excessive, outrageous, or not competitive — including a detailed breakdown showing a $1,600+ quote for a repair completed by the homeowner for $40, and a separate account of duct replacement quotes far exceeding market rates. The overall score is tempered by a meaningful pattern of negative reviews citing price gouging, high-pressure upselling, and at least one serious allegation of a costly mistake the company refused to acknowledge. Read less