B & I Plumbing

B&I Plumbing (Ivo) earns strong marks for technical experience and pricing transparency, with dozens of reviewers praising his diagnostic honesty, willingness to save customers money, and high-quality workmanship across complex jobs. Pricing scores are elevated by a consistent pattern of Ivo charging less than competitors, lowering bills after easier-than-expected jobs, and occasionally refusing p... Read more

B&I Plumbing (Ivo) earns strong marks for technical experience and pricing transparency, with dozens of reviewers praising his diagnostic honesty, willingness to save customers money, and high-quality workmanship across complex jobs. Pricing scores are elevated by a consistent pattern of Ivo charging less than competitors, lowering bills after easier-than-expected jobs, and occasionally refusing payment entirely for minor fixes. However, professionalism and project completion scores are meaningfully dragged down by a recurring and credible pattern of no-call/no-shows, unreturned calls, broken scheduling promises, and at least one instance of a plumber abandoning a job mid-work — complaints that span multiple years and multiple independent reviewers. There is also a verified warranty dispute and an allegation of a scam involving a toilet installation, which further tempers the completion score. The business appears to be a high-quality one-man operation that struggles with scheduling capacity and communication reliability, particularly during busy periods. Read less