American Leak Detection Of Sacramento

American Leak Detection of Sacramento has a strong base of positive reviews praising individual technicians — particularly Paul, Ivan, Neal, Matt, Max, Steve, and Jeremy — for punctuality, communication, thoroughness, and technical skill. Professionalism scores well overall, with many reviewers explicitly noting on-time arrivals, clear explanations, and courteous behavior. However, a significa... Read more

American Leak Detection of Sacramento has a strong base of positive reviews praising individual technicians — particularly Paul, Ivan, Neal, Matt, Max, Steve, and Jeremy — for punctuality, communication, thoroughness, and technical skill. Professionalism scores well overall, with many reviewers explicitly noting on-time arrivals, clear explanations, and courteous behavior. However, a significant and recurring cluster of 1-star reviews — spanning multiple years — describes failed leak detection, incomplete inspections, charges for unresolved work, poor follow-through on callbacks, and dismissive or hostile office management (specifically named: Maureen). Project completion is the most contested dimension: while many jobs were completed successfully, a notable minority of reviewers report paying hundreds to over a thousand dollars without resolution, being denied return visits, or having leaks persist after paid repairs. Pricing is the weakest dimension, with multiple reviewers independently describing charges of $350–$650 for incomplete or short-duration visits as excessive and not commensurate with results delivered. Read less