Always Affordable Plumbing & Hvac

Always Affordable Plumbing has a large and genuinely mixed review record spanning 2015–2024. Professionalism scores moderately: many individual technicians (Andrew, Dylan, Jesus, Nathan, Jeremy, etc.) are praised for courtesy, punctuality, and communication, but there are repeated and credible complaints about rude receptionists, no-shows, missed appointment windows, and at least one serious all... Read more

Always Affordable Plumbing has a large and genuinely mixed review record spanning 2015–2024. Professionalism scores moderately: many individual technicians (Andrew, Dylan, Jesus, Nathan, Jeremy, etc.) are praised for courtesy, punctuality, and communication, but there are repeated and credible complaints about rude receptionists, no-shows, missed appointment windows, and at least one serious allegation of deliberate sabotage of an HVAC system. Pricing is the weakest dimension — despite the company name, a substantial number of reviewers explicitly describe pricing as excessive, inconsistent with phone quotes, or outright deceptive, including multiple complaints about water heater quotes in the $2,500–$3,200 range and a bait-and-switch service-fee model; only a minority of reviewers found pricing genuinely fair or competitive. Project completion is mixed: many jobs were completed well and on time, but there are documented cases of incomplete work, failure to follow up with written estimates, jobs requiring multiple return visits due to errors, and at least one instance of work left unfinished with water shut off and no communication. Experience scores moderately well — technicians are frequently described as knowledgeable and skilled, and several complex jobs were handled competently — but there are also examples of misdiagnosis, improper repairs requiring a second company, and a technician lacking basic tools. Read less