A Pain In The Drain Plumbing & Rooter Service

A Pain in the Drain Plumbing earns a strong WW Score driven primarily by an overwhelming volume of positive reviews praising Bobby and his team's responsiveness, punctuality, communication, and follow-through across many years of service. Professionalism is the most consistently mentioned dimension, with dozens of reviewers specifically calling out same-day or next-day response, proactive communic... Read more

A Pain in the Drain Plumbing earns a strong WW Score driven primarily by an overwhelming volume of positive reviews praising Bobby and his team's responsiveness, punctuality, communication, and follow-through across many years of service. Professionalism is the most consistently mentioned dimension, with dozens of reviewers specifically calling out same-day or next-day response, proactive communication via text and phone, and courteous on-site behavior. Project completion scores well but is tempered by one notable no-show incident (August 2023), one review citing unnecessary work being performed, and one serious review describing significant collateral damage to electrical systems during a large plumbing job. Pricing is generally praised as reasonable and fair, though two reviewers explicitly noted costs came in higher than expected, and one large job review raised concerns about damage that offset the value of the work. Experience scores highly based on numerous accounts of Bobby solving complex, unusual, or long-standing problems that other plumbers could not resolve, though the electrical damage incident in the 2023 review introduces a meaningful quality concern that prevents a top-tier score. Read less