Find Nearby Plumbers In Modesto, California

DUB Plumbing demonstrates exceptional performance across all measured dimensions. Professionalism is consistently praised with mentions of punctuality, responsiveness, courteous communication, and attentiveness to customer comfort. Project completion is strong, with multiple reviews confirming timely job completion and follow-through on commitments. Pricing is described as reasonable and fair across three reviews. Technical expertise and problem-solving ability are evident in reviews highlighting skilled workmanship and educational customer interactions. The high WW Score of 92.3 reflects strong performance, though it is based on a limited sample size of 5 reviews.

• Small sample size (5 reviews) limits statistical reliability; recommend collecting additional reviews before making major business decisions
• All reviews are 5-star ratings with uniformly positive language; while not necessarily indicative of fake reviews, the absence of any critical feedback or nuance is atypical and should be noted
• Review dates range from 2019 to 2021; most reviews are older than 2 years, which may not reflect current service quality
• No negative or mixed reviews present to provide balanced perspective on potential weaknesses

This score should be treated with moderate caution due to the small sample size (5 reviews) and age of most reviews (3+ years old). While the data strongly suggests high-quality service, additional recent reviews would significantly increase confidence in this assessment.

Kelly's Plumbing demonstrates strong performance across all four dimensions based on explicit customer feedback. Professionalism is consistently praised with mentions of quick response times, honest communication, and educational approach to customer interactions. Project completion is evidenced by multiple completed jobs including complex emergency work (tree root removal on New Year's Eve) and various installations without abandoned work. Pricing is described as fair, affordable, and honest with no hidden charges mentioned. Experience is reflected in technical problem-solving ability, particularly the ability to solve problems competitors deemed impossible, and multi-year customer retention. However, all scores are based on only 4 reviews, limiting confidence despite unanimously positive ratings.

• All 4 reviews are 5-star ratings with no negative feedback or complaints — while not necessarily indicative of fake reviews, this perfect record should be noted as potentially unrepresentative of typical customer experience
• Review dates span from 2021 to 2024, with only 1 review from the past 12 months (2024-11-01), suggesting limited recent data
• Sample size of 4 reviews is small; scores would be more reliable with 8+ reviews per dimension
• No explicit mention of timeline adherence or on-time delivery in most reviews, though responsiveness is praised

This WW Score of 88.3 should be treated with caution due to the small sample size (4 reviews) and lack of recent data (only 1 review from past 12 months). While all available evidence is positive and specific, a larger and more recent review pool would be needed to establish high confidence in this score.

Simplexx Plumbing demonstrates strong professionalism across all three reviews, with consistent mentions of professional demeanor, respect, and responsiveness. Pricing is favorably mentioned in two reviews as reasonable and fair. Project completion is supported by one explicit mention of water heater replacement. Technical expertise and knowledge are noted in two reviews. However, the small sample size (3 reviews) and limited mention counts across most dimensions constrain confidence in the overall score.

• Very small sample size (only 3 reviews) limits statistical reliability
• One review is from 2021 (3+ years old); two reviews are recent (2024)
• All reviews are 5-star ratings with no critical feedback or balanced perspectives
• Limited specific detail in some reviews (e.g., Review 3 contains spelling errors and generic praise)
• Project completion dimension supported by only 1 mention; insufficient for robust scoring

This WW Score should be treated as preliminary and directionally positive but not definitive; the small sample size and lack of critical feedback limit confidence. Additional reviews are needed to validate performance across all dimensions.

Solution Plumbing earns strong marks across all four dimensions, with professionalism being a consistent theme — reviewers repeatedly praise punctuality, responsiveness (especially on weekends and emergencies), and courteous communication. Project completion is solid overall, with the large majority of jobs described as fully resolved, though two notable negative reviews (one involving Edgar failing to return calls after a repeat leak, and one involving a 2-star rating citing an unresolved callback) prevent a higher score. Experience scores well due to multiple detailed accounts of skilled diagnostics, camera inspections, sewer line replacements, and repiping jobs, with only minor technical concerns raised. Pricing is the most mixed dimension: many reviewers cite fair or competitive quotes — sometimes significantly below competitors — but two reviews explicitly describe feeling overcharged, and one review flagged a confusing initial quote of $475 for a simple unclog before clarification, which tempers the score meaningfully.

• Two reviews explicitly describe failed callbacks or unresolved issues after initial work: one 1-star review (2019) where Edgar did not return calls after a repeat leak, and one 2-star review (2015) citing inability to reach the company, later partially explained by the owner as a family emergency. These are genuine service failure signals.
• One 3-star review (2017) describes a significant overcharge — $485 billed vs. an estimated fair value of ~$240 — which is a meaningful pricing concern despite the reviewer acknowledging competence.
• A large portion of reviews are older than 12 months, with the majority dated between 2012 and 2018. Only 3 reviews fall within the past 12 months (mid-2024). Recency weighting significantly limits confidence in current service quality.
• Multiple technician names appear across reviews (Edgar, Miguel, Manuel, Omar, Carlos, Chino, Ed), suggesting a team operation. Inconsistency in service quality across technicians is plausible and supported by the mixed negative reviews referencing specific individuals.
• No strong fake review patterns detected. Reviews vary in length, detail, rating, and specificity. Negative reviews are present and credible. Language is sufficiently varied across reviewers.

This WW Score is based on a substantial volume of 40 reviews with rich detail, but reliability is moderately reduced by the fact that the overwhelming majority of reviews are more than 5 years old, with very limited recent data to confirm whether current service quality matches historical performance.

Pence Plumbing has a strong overall reputation built on consistent praise for responsiveness, fair pricing, and quality workmanship across a large number of reviews spanning many years. Professionalism scores well but is meaningfully dragged down by three notable negative reviews: one describing a complete failure to return calls after multiple attempts, one describing being blown off without explanation, and one detailing a dishonest interaction where the owner lied about his location. Project completion is similarly strong in the majority of cases but is penalized by a 1-star review citing a failed repair that recurred within two weeks and a subsequent refusal to honor a callback, as well as another review where a proposal was never sent despite repeated follow-up. Pricing and experience dimensions are consistently positive with no negative mentions, suggesting these are genuine strengths of the business. The recency of the negative reviews — spanning 2013 through 2025 — suggests the responsiveness and follow-through issues are not isolated incidents but a recurring pattern worth noting.

• Three reviews explicitly describe failure to return calls or respond to follow-up contact (2025-03-11, 2022-09-23, 2020-06-10), suggesting a recurring responsiveness problem that is not isolated to one period.
• One review (2013-08-10) alleges the owner lied about being out of town while visibly working nearby, raising a honesty and ethics concern. While old, it is a serious allegation.
• One review (2020-06-10) describes a proposal being promised and never delivered, with staff implying disinterest rather than communicating directly — flagged as unprofessional follow-through.
• One blank review with a 5-star rating (2019-06-11) was excluded from usable data as it contains no reviewable content.
• Several reviews use very similar generic praise phrases ('honest', 'reliable', 'highly recommend') without specifics, particularly among the 2023-2024 cluster. While not conclusive, this warrants mild fake review awareness caution.
• A significant portion of reviews (roughly 40%) are older than 3 years, with the most recent negative review dated 2025-03-11, indicating responsiveness issues may still be active. Recency weighting applied accordingly.
• Overall confidence is HIGH due to volume, but the WW Score is conservatively set to reflect the meaningful minority of negative experiences that reveal systemic gaps in follow-through and communication.

This WW Score is based on 33 reviews with usable content spanning 2013 to 2025, providing HIGH confidence in the overall assessment; however, consumers should weigh the recurring responsiveness and follow-through complaints seriously, as they appear across multiple years and represent a consistent pattern rather than isolated incidents.

Blue Collar Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — responsiveness, punctuality, communication, and respectful demeanor are cited across the vast majority of reviews. Pricing is frequently described as fair, reasonable, and transparent, with multiple reviewers noting no hidden fees and quotes honored even when jobs ran long. Project completion is generally positive, with most reviewers reporting jobs finished promptly and thoroughly, but two detailed 1-star reviews significantly temper this dimension — one describing a tankless water heater installation that required a second plumber to correct, and another alleging fraudulent warranty claims. Experience scores well overall given repeated praise for technical knowledge and problem-solving, but the 1-star tankless installation review raises a credible concern about consistency of workmanship on complex jobs. The two negative reviews are specific, detailed, and credible, and they meaningfully reduce confidence in the otherwise glowing picture painted by the majority.

• Two detailed 1-star reviews describe serious issues: one alleges a botched tankless water heater installation with incorrect product substitution, failure to follow up, and requiring a second plumber to remediate; the other alleges fraudulent warranty claims (misrepresenting toilet ages to a warranty company) and installation of inferior replacement units. Both are specific and credible.
• The majority of reviews are older than 12 months relative to a 2024 analysis date; only 5 reviews are from 2023, and many are from 2017–2019. Recency weighting reduces confidence that current performance matches historical praise.
• Several positive reviews use similarly enthusiastic and generic language (e.g., 'most honest plumber,' 'knowledgeable,' 'professional') without granular job-specific detail, which is a mild pattern worth noting, though not conclusive evidence of inauthenticity given that many reviews do include specific job descriptions.
• The 1-star review alleging warranty fraud (Blue Collar submitting claims for three toilets and misrepresenting their age) is a serious integrity concern that, if accurate, would materially affect trustworthiness scores.

This WW Score is based on a reasonable sample of 24 reviews with HIGH mention counts across all dimensions, but reliability is moderated by two credible and detailed negative reviews describing integrity and workmanship failures, a predominantly older review pool, and mild language repetition patterns in positive reviews — consumers should treat this score as a useful signal but conduct additional due diligence before hiring for complex or high-value jobs.