Kelly’s Plumbing and Rooter

Kelly's Plumbing demonstrates strong performance across all four dimensions based on explicit customer feedback. Professionalism is consistently praised with mentions of quick response times, honest communication, and educational approach to customer interactions. Project completion is evidenced by multiple completed jobs including complex emergency work (tree root removal on New Year's Eve) and v... Read more

Kelly's Plumbing demonstrates strong performance across all four dimensions based on explicit customer feedback. Professionalism is consistently praised with mentions of quick response times, honest communication, and educational approach to customer interactions. Project completion is evidenced by multiple completed jobs including complex emergency work (tree root removal on New Year's Eve) and various installations without abandoned work. Pricing is described as fair, affordable, and honest with no hidden charges mentioned. Experience is reflected in technical problem-solving ability, particularly the ability to solve problems competitors deemed impossible, and multi-year customer retention. However, all scores are based on only 4 reviews, limiting confidence despite unanimously positive ratings. Read less