Aqualine Plumbing, Electrical & Air Conditioning

This contractor's reviews are overwhelmingly negative across all four scored dimensions, with 10 out of 12 reviews being 1-star ratings. Professionalism is severely damaged by repeated accounts of rude staff, a supervisor harassing a customer for already-paid invoices, a technician refusing to wear a mask, a driver behaving aggressively on the road, and a customer service representative hanging up... Read more

This contractor's reviews are overwhelmingly negative across all four scored dimensions, with 10 out of 12 reviews being 1-star ratings. Professionalism is severely damaged by repeated accounts of rude staff, a supervisor harassing a customer for already-paid invoices, a technician refusing to wear a mask, a driver behaving aggressively on the road, and a customer service representative hanging up on a client. Pricing is a dominant complaint, with multiple reviewers describing charges they considered grossly inflated, hidden fees, refusal to provide itemized receipts, and estimates that were multiples above what competitors charged. Project completion is critically undermined by accounts of abandoned warranty work, failure to return for callbacks, shortcuts left unaddressed years after installation, and a misdiagnosis that left a customer without air conditioning for six days. Experience scores marginally higher only because two reviews noted a competent individual technician, but these are heavily outweighed by multiple accounts of misdiagnosis, failure to check manufacturer warranties, and work that created new problems. Read less