Overview of Company Customer Sentiment Analysis in May
Above All Plumbing has a genuinely mixed record across its long review history. Professionalism is the most-mentioned dimension and is significantly dragged down by four separate reviews — from different dates spanning 2024 to 2025 — describing reckless and dangerous driving by company vehicle operators, which is a direct and serious reflection on the business's public conduct and employee ove... Read more
Above All Plumbing has a genuinely mixed record across its long review history. Professionalism is the most-mentioned dimension and is significantly dragged down by four separate reviews — from different dates spanning 2024 to 2025 — describing reckless and dangerous driving by company vehicle operators, which is a direct and serious reflection on the business's public conduct and employee oversight. On the positive side, multiple reviewers praised individual technicians like Rick, Tony, Mosie, and Steve for being friendly, thorough, and communicative. Pricing is generally viewed favorably, with several reviewers explicitly noting honest, transparent, and competitive quotes with no upselling — though one older review alleges being ripped off, and one notes the technician is 'a bit pricey.' Project completion has notable blemishes: one reviewer described a plumber leaving a shower dysfunctional after disassembly, and another described a misdiagnosis that led to an unnecessary repair attempt, both undermining an otherwise solid completion record. Experience scores moderately well given consistent praise for technical diagnosis and problem-solving, but is tempered by the misdiagnosis and incomplete repair incidents. Read less