Merritt Plumbing & Heating

Merritt Plumbing & Heating has a strong overall track record built on decades of repeat customers, with many reviewers praising professionalism, punctuality, friendliness, and technical competence across a wide range of plumbing and heating jobs. Pricing is generally viewed as fair and competitive, with several reviewers explicitly calling out good value. However, scores are meaningfully tempered ... Read more

Merritt Plumbing & Heating has a strong overall track record built on decades of repeat customers, with many reviewers praising professionalism, punctuality, friendliness, and technical competence across a wide range of plumbing and heating jobs. Pricing is generally viewed as fair and competitive, with several reviewers explicitly calling out good value. However, scores are meaningfully tempered by a handful of serious negative reviews: one describing rude phone staff (Doug), one detailing a severely botched and abandoned bathroom job with billing disputes and unanswered callbacks, one citing a significant misdiagnosis, and one describing poor follow-through on estimates and communication. The project completion dimension carries the most weight and is pulled down by these credible, detailed negative accounts. The recency of most reviews (2024–2025) is a positive signal, though older negative reviews from 2011–2019 reveal recurring patterns around communication breakdowns and incomplete work. Read less