Master Mechanical

Master Mechanical shows significant inconsistency across dimensions. Project completion and experience scores are solid (82 and 80), with multiple reviews praising technicians like Aaron, Marty, and Ricardo for skill and follow-through. However, professionalism is severely compromised by documented instances of rude behavior, unprofessional communication, and poor customer service from owner Scott... Read more

Master Mechanical shows significant inconsistency across dimensions. Project completion and experience scores are solid (82 and 80), with multiple reviews praising technicians like Aaron, Marty, and Ricardo for skill and follow-through. However, professionalism is severely compromised by documented instances of rude behavior, unprofessional communication, and poor customer service from owner Scott. Most critically, pricing practices are problematic—multiple reviews explicitly cite unfair billing for drive time charged both directions, inflated service charges, and questionable warranty handling. The company demonstrates strong technical capability but weak business ethics and customer relations. Read less