Bull Ridge Plumbing & Heating

Bull Ridge Plumbing presents a deeply mixed record across all four dimensions. Professionalism scores are dragged down significantly by multiple reviews describing rude staff, being hung up on, and failure to follow through on commitments — though several positive reviews do praise courteous and timely service. Project completion is the most damaging dimension: multiple reviews describe incomple... Read more

Bull Ridge Plumbing presents a deeply mixed record across all four dimensions. Professionalism scores are dragged down significantly by multiple reviews describing rude staff, being hung up on, and failure to follow through on commitments — though several positive reviews do praise courteous and timely service. Project completion is the most damaging dimension: multiple reviews describe incomplete work, return visits required to fix initial errors, abandoned or unfinished jobs, and — most critically — a serious misdiagnosis on a sewer scope that resulted in a potential $30,000 repair liability for the customer. Experience is similarly split, with a few reviews praising problem-solving ability (notably fixing a problem two other plumbers could not) but offset by clear technical failures including a missed sewer line break, a broken water heater after cleaning, and a drain fix that required two visits. Pricing receives mixed signals — one reviewer praised an amazing price, while another called the company 'super overpriced' — resulting in a middling score. The pattern of failing to take responsibility for mistakes is a recurring and serious concern across multiple reviews. Read less