Rissler Plumbing & Heating

Only two of the four reviews contain usable content, with two reviews marked as 'unknown' providing no actionable data. The single positive review from 2013 describes responsive communication and reliable scheduling, which partially offsets a highly detailed and damning 1-star review from 2010 describing extreme rudeness, failure to return calls promptly, and a two-week delay that caused the custo... Read more

Only two of the four reviews contain usable content, with two reviews marked as 'unknown' providing no actionable data. The single positive review from 2013 describes responsive communication and reliable scheduling, which partially offsets a highly detailed and damning 1-star review from 2010 describing extreme rudeness, failure to return calls promptly, and a two-week delay that caused the customer to hire a competitor. The negative review directly impacts both professionalism and project completion scores, as the contractor never completed — or even began — the job. The experience dimension receives a modest score based solely on the 2013 reviewer's mention of 'good advice,' but this is a very thin data point. Overall, the score is dragged down significantly by the severity and specificity of the negative account. Read less