B & G Sewer & Drain Cleaning

The majority of reviews praise Mike and the company for fast response times, courteous behavior, and effective resolution of drain and sewer issues, which drives solid scores across professionalism, project completion, and experience. However, one significant 1-star review describes a rude and dismissive interaction with the business owner, including an offensive comparison made to a customer, whi... Read more

The majority of reviews praise Mike and the company for fast response times, courteous behavior, and effective resolution of drain and sewer issues, which drives solid scores across professionalism, project completion, and experience. However, one significant 1-star review describes a rude and dismissive interaction with the business owner, including an offensive comparison made to a customer, which meaningfully pulls down the professionalism score and cannot be ignored. Pricing is mentioned positively in two reviews as fair and reasonable, but the limited mention count means this score carries low confidence. Project completion scores well because multiple reviewers explicitly confirm their problems were resolved, often quickly and with cleanup included. The presence of one strongly negative review among five positive ones introduces meaningful uncertainty and prevents higher scores across the board. Read less